Increasing efficiency
By providing automated real-time visibility of room occupancy, our Patient Flow solution helps clinical staff to maximize the available capacity without the need to physically check waiting areas or treatment rooms. This saves time and helps to avoid care delays.
For outpatient clinics (such as for imaging or cancer treatment) the process of contacting patient relatives, carers or the relevant department in the hospital to inform them when the patient is ready for collection, can be automated. The system sends SMS messages or makes an automated phone call, when the patient has reached a certain step in the journey, saving time for reception staff.
Avoiding errors and delays
By tracking the patient journey, the system can detect and alert clinical staff if key steps are missed or taking too long. This is particularly useful when there is a critical time window for imaging or other procedures to be carried out following a preparatory injection.
Improving patient experience
Providing real-time information about waiting times to patients and those accompanying them, improves the patient experience. In addition, streamlining processes helps avoid delays leading to an improved service and better care for patients during their hospital stay or outpatient visit.