Case Study: Addenbrookes Hospital
Theatre Inventory Management
Pioneering the use of RFID technology to centralise and streamline the management of theatre supplies has freed up time for clinical staff, optimised stock holding and minimised waste at Cambridge University Hospitals NHS Trust (CUH).
In any acute hospital, preparing materials for scheduled and emergency procedures takes up a lot of clinical time. With 1000 beds, 61 wards and 35 operating theatres, Addenbrookes Hospital (part of CUH) is one of the largest hospitals in the UK. Therefore, CUH have massively benefitted from the introduction of RFID technology to their theatre supplies.
The main drivers for introducing theatre kitting with RFiD Discovery at CUH were:
- A high volume of stock was held at theatre level tying up resources and taking up space
- There was a lack of visibility of how much stock was actually being used
- The inventory system relied on theatre staff to manually report and log the use of inventory which took up valuable time and was prone to error and omission
- A lot of time was spent by clinical staff handling stock and preparing materials for operations
CUH had already successfully been using RFID Discovery for a number of years in the Clinical Engineering department to track and locate mobile medical devices. So when Supply Chain Manager, Phillip Lapish, started to look for an RFID system to streamline the process of preparing procedure kits for individual operations, the RFID Discovery Inventory system was an obvious choice.
The Trust is believed to be the first in the UK to introduce a central theatre kitting service using RFID technology, and now prepares around 100 to 120 kits per day for elective procedures plus 50 for emergency and contingency kits. All equipment that theatre staff require for a specific procedure is collated in a patient specific tote box, which contains a Radio Frequency Identification (RFID) tag to allow its unique identification.
“This enables us to accurately capture the cost of each operation and at the same time allows clinical staff to focus on patient care."
How does it work?
The Picking Process
In CUH’s Kitting Store, patient specific totes are prepared by a team of materials handlers who collate all required materials for each operation from the central store using an RFID Discovery handheld scanner gun.
Additional Theatre Stock
In addition to the patient specific kits they receive, each theatre area still holds local stock. In the Top-Up area, low value, high turn-around items such as syringes, needles, dressings and trolley covers are stored. Each theatre also has a store for items of high value but low predictability, such as implants in different sizes or linear staplers. All the items in these stores carry a passive RFID label.
After the Operation
When a procedure is finished, totes are sent back to the store and include the patient specific tote box RFID tag, all used wrappers and any unused items. All of the unused items are scanned back into stock and returned to the store.
Phil Lapish comments:
“This returns process enables us to capture the full cost against the patient. It also allows us to track the usage of these items so we can make sure they are replenished for the next time they are required.”
Optimised Stock Levels
The use of RFID coupled with the new processes means that stock replenishment has moved to consumption-led, which means only those items used are re-ordered, eliminating the need to carry a high volume of just-in-case stock.
Reducing stock at theatre level has resulted in a space saving for example Neurosurgery have reduced their store rooms from three to just one.
As a result of the kitting and top-up services, CUH have been able to reduce the per-case cost due to reducing waste and the number of items used for each operation.
Phil gives details:
“The adoption of the kitting process has contributed to a downward trend in consumable cost per case. Our analysis shows that the cost per operation is down by between 2.5 and 7.4% in the specialties where the solution was first deployed such as Neurosurgery.“
Feedback from clinical staff has been very positive. The central kitting solution means that Operating Department Practitioners and nurses don’t have to leave the theatre area throughout the daily list. This releases valuable clinical time and improves patient safety as staff can focus on patient care.
“Before theatre kitting was centralised, clinical staff would spend an average of at least one hour per day per theatre preparing materials for operations. Whilst we cannot put an accurate figure against the clinical time saved, it’s made a huge difference to theatre staff.”
Helen Torode, Clinical Team Leader, explains:
“It saves a lot of time in the afternoons when you are running a busy list. It’s much easier now; instead of having to free someone up to prepare materials, we just need to get the kits from down the corridor."
Prior to implementation, materials were gathered by a member of the clinical team, often the newest and most inexperienced theatre support worker, based on surgeon’s preference cards. Some of these cards were handwritten and did not include product codes and provided no indication of where to find the required items.
Patient Level Costing
Prior to the implementation of the central kitting solution there was a lack of visibility of what was actually being used for each procedure. With the new solution in place CUH accurately records the cost of the individual operation against the patient number without taking up clinical time.
Inventory Management and Reporting
Claiming for Tariff-Excluded Items
“With RFID tagging in place, we no longer solely rely on clinical staff to record the use of tariff excluded items and have therefore been able to claim a higher proportion of the costs back. As more of these products get tagged with RFID we are expecting our reporting to improve even further, saving valuable resources for the Trust.”
Preparting for GS1 Compliance
Implementing unique product identification serves as a step towards preparing for Department of Health regulatory compliance. This mandates every NHS Acute Trusts to adopt GS1 standards for areas ranging from patient identification and product recalls, through to medical records management and procurement by 2019/20.
Theatre kitting processes are now used for all of CUH’s 35 theatres. A total of 200 different kits are provided for 12 different specialities, including neurology, cardiology, urology and gynaecology.
But Phil and his team continue to fine-tune the theatre kitting processes to maximise benefits. Phil explains:
“For some kits we have had a 100% return rate for particular items over a period of time. So we feel confident that these can be removed from future kits to save time and make the process even slicker.”
The kitting team collects accurate data on how often they top up each of the theatre local stores. This allows them to prove which stock items haven’t been replenished and show where no or little stock has been used from the local stores. This allows CUH to continually modify top-up levels freeing up capital and space by eliminating unnecessary inventory.
Phil is very aware that CUH have only just started to make use of the potential benefits that utilising RFID technology can bring:
“We currently only track items by programming stock item IDs onto the tags we affix. With the introduction of GS1 standards we will be able to track specific implants down to a serial number to create a completely passive process for matching implants to patients which would be considered the gold standard in terms of patient safety.”
Limited resources in terms of workforce currently restrict the range of procedures the central store kits for and the local items they tag. There are plans to expand into other areas such as Cardiology and Interventional Radiology. Phil:
“This would help increase the level of accuracy we have in capturing tariff-excluded devices thus reducing the financial risk to the trust of not claiming all of the income we are entitled to.”