Safety system for healthcare staff
Benefits
We needed to safeguard our staff in certain areas of the hospital. RFiD Discovery's Staff Serenity solution allows them to activate badges when the situation starts to get out of hand. Now the security service can intervene more quickly and control the situation.
What is a staff emergency call system?
The RFiD Discovery Staff Serenity Emergency Call system used for example by Montelimar Hospital in France helps safeguard medical staff in case of personal attacks from patients or visitors in healthcare environments. When a nurse or doctor triggers the alarm using their personal staff badge, the system automatically alerts security staff, identifying the individual in trouble and helping to pinpoint their location in the hospital.
Protecting your staff with an emergency call system
The 2021 NHS Staff survey, which received nearly 600,000 responses from 220 NHS trusts, found that the impact of violence on staff is significant. Violent attacks contributed to 46.8% of staff feeling unwell as a result of work-related stress in the last 12 months, with 31.1% stating they are thinking about leaving the organisation.
If I feel unsafe on my own in the consultation room, I press the badge, which immediately alerts security and my colleagues. This lets them know where I am so they can come and help me quickly.
How the staff emergency call solution works
The system
All staff are equipped with a Bluetooth Low Energy (BLE) badge that can be worn around the neck or put in their pocket. Anchors and gateway readers are placed at key locations
to detect the presence of staff badges.
Raising an alarm
When a staff member feels threatened by aggressive behaviour from a patient or visitor, the badge button is pressed. As soon as this happens, the employee is located in real time. There is also the option of having additional panic buttons installed discretely behind a desk or in treatment areas.
Alerting security
Flashing lights installed at reception, at the security desk or in staff areas change from green to red and emit an audible alarm. This means that colleagues and security staff are alerted about the incident as soon as the button has been pressed. Thanks to the location information provided by the system, they can instantly locate the place of the incident and intervene quickly before the situation escalates.
Visualising the location of an incident
As soon as a badge is activated, it will appear for 15 minutes on the RFiD Discovery platform. This enables security personnel and other employees to know exactly where their colleague in difficulty is, so they can provide swift assistance.
To protect the privacy of staff, badges are only located by the system in case of an incident when the wearer clicks the button. Otherwise, no location information is recorded.
Fixed equipment
The installation of the fixed equipment required for the Staff Serenity system is quick and easy. Anchors and gateway readers are placed at key locations to detect the presence of staff badges. The desired number of warning lights with sounders are installed in departments where staff can be alerted easily. A touch screen can be provided in order to have permanent access to the RFiD Discovery platform which allows staff to be informed of the location of a suspected attack within seconds.
The same technology is also used for our medical device and other location tracking solutions within healthcare. This means that the different solutions to be combined if required and benefit from the same network of fixed gateways and anchors to reduce capital expenditure.
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Case Study: Tracking solution addresses violence against staff at Montélimar Hospital
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Protect your healthcare staff with a safety system which can locate staff in distress instantly so security staff can intervene quickly before a situation escalates.
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